Frequently Asked Questions

Everything you need to know about your Margaux experience.

How do I determine the right size for me?

We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our concierge for personalized advice.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, while returns for a refund incur a small restocking fee.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your pieces sooner.

Do you ship internationally?

Yes, Margaux ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.

How should I care for my Margaux products?

To maintain the quality of your items, we recommend avoiding prolonged exposure to moisture and storing them in the provided dust bags when not in use. Specific care instructions are included with every purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.